Why choose us?
We are a small, family-run business with a true passion for dogs and their health & wellbeing. We offer the best, natural, ethical products; products that we happily give to our dogs.
We truly care about every dog and understand that they are all different, therefore we allow for customisation of our boxes.
All our products are sourced within the UK or EU, from suppliers we trust and who can offer the best quality products.
All our products are 100% natural without any chemical, additives, flavourings or preservatives.
Our Promise
- We don't sell anything that we wouldn't be happy to give our dogs.
- All our products are free of unnecessary chemicals, additives, flavourings.
- All the primal range treats are air-dried at a low temperature, preserving the nutrients and giving a long shelf-life.
- All our primal range, natural chews and treats are sourced from the UK or the EU
- All the primal range products are the by-product of the meat industry and no animal was killed for the sake of the pet industry.
- All products are free of rawhide, which is a by-product of the leather industry (!) and full of chemicals, dyes and other harmful preservatives.
- Our packaging material is FSC approved and responsibly sourced. We try to minimise the use of plastic and if used, it is from recyclable sources and used in a way that the customer can reuse it.
- We continuously support rescue centres and animal charities.
- We work hard to get parcels shipped either on the day or the next day of the order. We are always happy to customise treat boxes to give your dog what he/she likes as we know that all dogs are UNIQUE!
- We offer help and advice with our articles as we understand that there are confusing information out there.
- We are always happy to answer your calls and queries
Loyalty Program
At Chomp & Chew we like to reward our loyal customers, so we offer various ways to earn reward points. Your collected points allow you to climb our VIP tiers for access to exclusive rewards and perks. Plus, you can redeem your points for discounts.
How it works
Earn points & perks by being part of our loyalty program!
Ways to earn
Earn points for selected actions, and turn those points into pawesome rewards!
How to redeem
Redeem your points at checkout to claim your discount.
Frequently Asked Questions
Explore this section to find answers to FAQs about our loyalty program.
When redeeming points, our minimum purchase policy of £10 will apply on all rewards.
Submission of reviews and photos are each limited to once per month. Photos submitted are ideally of your dog enjoying one of our products but if you have some great shots that you just want to show off, we are happy to see them too.
Annual and bi-annual vouchers will be provided via email on the last day of January and the last day of June where applicable.
Only one entry reward per customer per tier is permitted. Re-entering a tier does not entitle you to a second entry reward.
Demotion to the previous tier will occur if no orders are placed in a six month period. You will be notified via email 7 days prior to demotion.
Points are rewarded when orders are updated as paid, and revoked when orders are updated as refunded.
Points are not rewarded for shipping.
Only one coupon/reward/discount code can be used per order.
Points are added to the account at the end of the month, unless automatically applied after payment.
You cannot redeem your points on a subscription. You will need to place a separate order to redeem them.